Your personal information and data security are our top priorities. Learn how we collect, use, and protect your information.
This privacy policy explains how novjbet collects, processes, and protects your personal information. By using our services you consent to the data practices described in this policy. We comply with international data protection regulations and GDPR.
Novjbet collects various types of information that help us provide and improve our services. During registration we collect your full name, email address, phone number, date of birth, and physical address. This information is required to verify your identity and confirm legal age.
For payment processing we collect payment method details such as bank account numbers, Mobile Banking numbers, or e-wallet information. However, we never store your full card number or CVV. All payment information is encrypted and processed through secure payment providers.
We use your personal information for various purposes all related to providing and improving our services. First, to create and manage your account. This includes verifying login credentials, managing account settings, and providing customer support.
Second, to process financial transactions - accepting deposits, processing withdrawals, and issuing bonuses. We use your information to prevent fraud and keep our platform secure. We use advanced monitoring systems to detect suspicious activity. Additionally, we use your information for marketing and promotional communications - but only if you consent.
Novjbet uses industry-leading security measures to protect your data. We employ 256-bit SSL (Secure Socket Layer) encryption on all data transmissions. This means all communication between your browser and our servers is fully encrypted and cannot be intercepted by third parties.
Our servers are located in secure data centers with 24/7 physical and digital security. We use firewalls, intrusion detection systems, and regular security audits. Your password is stored in hashed and salted format, which means even our staff cannot see your actual password. We will never ask for your password by email or phone.
Novjbet does not sell or share your personal information with third parties for marketing purposes. However, to operate our services we must share limited information with trusted third-party service providers. These include payment processors who handle transactions, game providers who supply games, and customer support software providers.
All third-party providers are contractually bound to protect your data and use it only for specified purposes. We ensure they comply with the same data protection standards we follow. In some cases, we may be required to disclose information due to legal obligations - such as court orders or regulatory authority requests. In such cases we disclose only the minimum necessary information.
The novjbet website uses cookies and similar tracking technologies to enhance your browsing experience and provide site functionality. Cookies are small text files stored on your device when you visit our site. We use essential cookies that are necessary for the site to function, and optional cookies that track site performance and user experience.
Essential cookies help keep you logged in, remember your preferences, and manage sessions. Analytics cookies help us understand how visitors use our site, which pages are popular, and where improvements are needed. You can control cookie settings through your browser settings, but disabling some cookies may affect site functionality.
Under data protection law, you have various rights regarding your personal information. You have the right to request a copy of the personal information we hold about you. We will provide this in a structured and commonly used format within 30 days. You have the right to request correction of any inaccurate or incomplete information.
You may request deletion of your personal data, but this may not be possible if we have legal obligations to retain data. You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting our support team. You have the right to object to processing of your data and to request data portability.
256-bit SSL encryption on all data transfers. Your information is completely safe and secure with our advanced security systems.
We fully comply with international data protection regulations and GDPR. Your privacy is our priority and responsibility.
We never sell or share your personal information for marketing purposes. Your data belongs only to you and novjbet.
Complete transparency in data use. Full control over your information - view, edit, or delete at any time.
We retain your personal information only as long as necessary to provide our services and fulfill legal obligations.
| Data type | Retention period |
|---|---|
| Account information | Account active period + 5 years |
| Transaction records | 7 years (legal requirement) |
| Game and betting history | 3 years |
| Communication logs | 2 years |
| Marketing consent | Until consent is withdrawn |
| Cookie data | 12 months |
If you have any questions about this privacy policy or wish to exercise your data rights, please contact our data protection team at [email protected]. We will respond within 48 hours and process your request within 30 days.